Terms of Use

Summary of Program Terms and Conditions

Below is a summary of the Program Terms and Conditions.  For the complete Program Terms and Conditions, ask your Registered Energy Advisor (a “REA”) for a printed copy.

Enbridge is proud to offer the Program, which provides an incentive up to $5,000 to qualified participants. To qualify for any incentive, eligible participants must: (a) complete an initial (pre-retrofit) home energy audit (the “Initial Audit”); (b) install at least two (2) of the qualifying retrofit measures (as described in the accompanying Program brochure and also available at www.enbridgesmartsavings.com, the “Program Brochure”) recommended based on the Initial Audit and (c) complete a final (post-retrofit) home energy audit (the “Final Audit”) by December 31, 2018. The Initial Audit and the Final Audit must be completed by an Enbridge Program Registered Energy Advisor (REA) that has been selected by Enbridge to deliver Natural Resources Canada EnerGuide® home energy evaluations under the Program, and the same REA must conduct both the Initial and Final Audits. Upon completion of your initial audit, you have 120 days to complete your final home energy audit.

Participants must reside in the Enbridge franchise service area (see website for details: www.enbridgesmartsavings.com) and must use natural gas as the primary source of space heating. The Program is only available for residential detached homes, row townhomes, semi-detached homes, and mobile homes (with a permanent foundation). Multi-residential buildings and condominiums are not eligible. No upgrades may be completed prior to the Initial Audit without the prior consent of Enbridge. Participants must have a valid Enbridge gas account. Only one enrolment for incentives per Address is permitted in a calendar year. The Program may be subject to change or cancellation without notice at any time. The Program Brochure is incorporated into this Participation Form by reference.

The REA may offer, or refer you to contractors that can offer, energy efficiency products and/or services, including Qualified Measures. You must understand and acknowledge that the provision and installation of these products and/or services is unrelated to the Program and you are under no obligation to proceed/purchase the products or services offered by any REA or REA-referred contractor.  Enbridge is not affiliated with nor does it endorse or recommend any products and/or services offered by any REA or REA referred contractor. Additionally, Enbridge does not make any warranty for the suitability and use of these products and or services, and it shall not be held responsible for any claim, damage, direct or indirect, special or consequential incurred by the use of the product and/or service offered by any REA or REA referred contractor.

Participant Information Disclosure:

  1. "Participant Information" means any information provided by you or your REA, including personal information and contact information, Initial and Final Audit information (including images taken in your home as part of any energy audit) and incentives received by you under the Program.Personal information on this form is collected by and under the authority of the Ontario Energy Board Act, 1998 (Ontario), for the purposes set out below. Questions about this collection by Enbridge should be directed to the contact points set out on the reverse.
  2. You authorize your Registered Service Organization to disclose your Participant Information to Enbridge for the purposes of the Program, and hereby consent to the collection, use, process and disclosure of the Participant Information by Enbridge for the purposes of administering your participation in the Program. You understand that Enbridge will disclose your Participant Information to the Ontario Energy Board for the purposes of the Ontario Energy Board fulfilling its legal obligations and reviewing Enbridge’s operations in relation to the Program; provided that such Participant Information will otherwise be held confidential except as required by law. Enbridge may collect and use your personal information for the purposes of reporting on the Program, sending follow-up surveys, conducting studies, audits, evaluations, or other verifications related to the Program, and for other purposes lawfully permitted by privacy laws. In connection with your participation in the Program, you understand that Enbridge may contact you directly for the above purposes. Further to this, you acknowledge that your Participant Information may be disclosed to third parties pursuant to applicable access to information legislation and/or other legal authority.