Smart Thermostat FAQs

Does the Government of Ontario’s recent COVID-19 announcement affect Enbridge Gas’ $75 Smart Thermostat Instant Discount?

It's still safe and easy to buy your smart thermostat online at the ecobee and Emerson web stores using your instant discount code. As of Dec. 26, 2020, The Home Depot stores in Ontario are now only offering buy-online pick up curbside. As a result, The Home Depot is not able to offer the Enbridge Gas Smart Thermostat Instant Discount at this time as this offer is limited to in-store purchases only. If you would like to purchase a thermostat at The Home Depot, you can be pre-approved now by applying today and wait until The Home Depot stores re-open to use the discount in-store.

When is the $75 smart thermostat discount valid until?

The Enbridge Gas Smart Thermostat program has been extended until December 31, 2021. You must obtain your discount code and purchase a qualifying device from a participating retailer by December 31, 2021. Please note that this program is subject to change or cancellation without notice at any time—please see our Terms & Conditions for more details.

Why are my account number and address not eligible?

The Enbridge Gas Smart Thermostat program is available to residential Enbridge Gas customers with an active account who live in a detached home, a semi-detached home, or a row townhouse. If you're a new customer or have recently moved, please wait 2-3 weeks before applying to allow the system to update with your new account information. If you have previously received a smart thermostat incentive from Enbridge Gas at this address, then you will not be eligible to participate again.

I've already purchased my smart thermostat—can I still receive a $75 discount?

No, the $75 discount code can only be used at the time of purchase. This offer is not available to customers who have already purchased their device.

Where can I purchase my smart thermostat?

When you request your instant discount online, you’ll need to select the retailer where you’ll purchase your device. The $75 discount code can be redeemed online at the following manufacturer web stores:

As of Dec. 26, 2020, The Home Depot stores in Ontario are now only offering buy-online pick up curbside. As a result, The Home Depot is not able to offer the Enbridge Gas Smart Thermostat Instant Discount at this time as this offer is limited to in-store purchases only. If you would like to purchase a thermostat at The Home Depot, you can be pre-approved now by clicking here and wait until The Home Depot stores re-open to use the discount in-store.

Can I buy the smart thermostat from a retailer not listed above?

At this time, the discount code can only be redeemed online at ecobee.com or emersoncanada.ca/store. If you would like to purchase a thermostat at The Home Depot, you can be pre-approved now by applying now and wait until The Home Depot stores re-open to use the discount in-store.

Can I purchase my smart thermostat online from Home Depot’s website?

The Enbridge Gas Smart Thermostat Instant Discount can be redeemed in-store at The Home Depot when their stores re-open, but cannot be redeemed on homedepot.ca at this time. Unfortunately, Home Depot’s website does not currently accept coupon codes. If you’d like to purchase your Smart Thermostat online and have it delivered directly to your home, you may redeem the $75 coupon code on the ecobee or Emerson Sensi web stores: